The current major upgrade of the international departure area will reconfigure, streamline and enhance the border processing experience for passengers, and deliver a world-class passenger lounge and retail hub which is more than twice the size of the previous space.
Auckland Airport’s international departure area is a unique part of New Zealand: its gateway to the world. We wanted its new design to not only create a world class travel experience, but provide passengers with a final memory of Aotearoa before they leave.
Our new international departure experience will take passengers on a journey from the sea, through forests and mountains and up to the sky, as they make their way from security screening to the departure gates.
The design acknowledges that the natural elements, and our respect for them, are hugely important to New Zealand’s enduring appeal to visitors to this country. A sentiment, and a story, shared by our tourism partners.
More than 10 million passengers use our international terminal each year, so we are upgrading our international departure area in stages to minimise the impact of the construction works. To ensure all construction activity remains out of view, the current area will shrink and contort a little before it springs back out to its expanded final form.
The first stage of the upgrade, to be completed in late-2017, will see us open a new border processing zone, new bathrooms and a new lobby area after security screening to help passengers relax and gather their belongings before they head into the departure lounge. The first stage will also include new stores for our two main duty free operators.
By Christmas 2017 we will begin to reveal the new passenger lounge and retail hub. The upgrade of the international departure area will be completed mid-2018.