Managing our business responsibly
Being a responsible business is part of Auckland Airport’s DNA. It underpins our primary focus of making journeys better. It not only helps us to make a positive long-term contribution to New Zealand and Auckland, but also makes good business sense. By respecting people, the community and the environment we are able to grow our business sustainably and create value for all of our stakeholders in the long term.
You can see how we are tracking in our Corporate Social Responsibility Report.
Actively engaging with our stakeholders
We are committed to actively engaging with all of our stakeholders. This means listening and responding to the concerns of local, national and global communities and ensuring a two-way dialogue. We undertook an extensive stakeholder consultation process in 2012 and this has informed our corporate responsibility action plan, helping us to prioritise our key activities.
Our key stakeholders include local communities and iwi, business partners and industry participants, the government and local authorities, our customers and employees. The consultation included staff workshops; media engagement (through newspapers, magazines and social media); and face-to-face meetings with the key groups. Responses to our consultation process were collated and discussed with the Leadership Team using international best practice sustainability reporting tools produced by the Global Reporting Initiative (GRI). This was an extensive process which took over 12 months and resulted in a comprehensive understanding of our key priority areas.
Prioritising our key issues
We have identified the following 10 ‘material’ elements for our corporate responsibility policy:
Auckland Airport is focused on growing faster, aiming higher and becoming stronger as New Zealand’s premier transport and business hub. Underpinning this strategy is a focus on operating responsibly, to protect safety and the interests of local communities and the environment. We are pleased that our work in this area has been recognised through inclusion in the Dow Jones Sustainability Index for the past four years. Auckland Airport has also been a member of the FTSE4Good since 2008.
In 2014 we piloted a sustainable infrastructure rating tool produced by the Sustainable Infrastructure Council of Australia (ISCA). We were awarded a “commended” rating in October 2015. The process enables us to develop a gap analysis of our performance compared to international best practice.
A Corporate Responsibility Forum has been formed and is chaired by the company’s Sustainability Manager. It includes representatives from every division within the business and reports directly to the Leadership Team on progress and performance on a six monthly basis. However in practice, acting responsibly is the role of every employee at the Airport, and we have worked to ensure that sustainability is fully integrated into our business.