Auckland Airport at Alert Level 3

28 February 2021

Auckland’s move into Alert Level 3 for a period of seven days will mean changes for travellers at Auckland Airport.

As an essential service Auckland Airport remains operational but from 6am, Sunday 28 February travel to and from Auckland has been restricted to those needing to get home or travelling for other essential purposes.

Access to the domestic and international terminals will only be open to passengers travelling that day.

Auckland Airport’s tips for travellers include:

  • Give yourself more time. Things might take a bit longer – from check-in to boarding – so please give yourself plenty of time to get to and through the airport
  • Terminal entry has been restricted to allow for separate entry and exit doors. Only passengers can come into the terminal. Be prepared to have your travel itinerary checked at the door, and you may be asked about your reason for travel. If you’re unable to catch your flight without assistance, one support person will be able to enter the terminal building with you.
  • There might be extra wait time inside the terminal. We’re going to need to carefully manage your journey through the terminal to ensure everyone can keep a safe space between them and their fellow passengers. This might mean some additional time spent waiting to be processed. Please be patient.
  • Stay safe and leave space. We’ve got lots of reminders in place to maintain physical distancing, but we need everyone to play their part to reduce the risk of COVID-19.
  • Scan with your COVID-19 Tracer app and make sure Bluetooth is on or keep a notebook record of your visit to the terminal.
  • You’ll need to wear a mask on your flight and public transport to and from the airport, and we’re asking people to wear masks when they are inside the terminal.
  • Please use the hand sanitiser stations around the terminal, the disposable wipe stations you will find at trolley stands, and bins for the disposal of face masks are available throughout the terminal.

All car parks, including Park & Ride, and pick up / drop off areas will remain open. Contactless PayWave is an option on entry and exit for those preferring not to use the car park payment machines. People with parking bookings for the next couple of days will be contacted directly by Auckland Airport with details for how to make arrangements to cancel or reschedule those bookings. Valet Parking operations will be open for returning customers only.

Public transport, rideshare and taxis will still be available.

SkyBus will be suspending services at the completion of the last service 21:15 Monday, 1 March from the airport, and the 21:00 service from the city, until further notice.

For more advice on the current alert levels, please go to the Government’s COVID-19 website.