10 February 2010
Auckland Airport has been awarded the Airport of the Year (under 15 million passengers annually) in the 2010 Frost & Sullivan Asia Pacific Aerospace & Defence Awards announced in Singapore in early February.
Auckland Airport’s chief executive, Simon Moutter, said, “The repeated recognition of the passenger experience at Auckland Airport is very rewarding. Each award reflects the hard work we are doing with our airport partners, including airlines, border agencies, and baggage-handlers, to improve the traveller experience”.
This Frost & Sullivan award follows on from the earlier successes of Auckland Airport in the 2009 Skytrax awards, in which Auckland was named one of the 10 best airports in the world, and in the 2009 World Travel Awards, in which Auckland was named the best airport in the Australia Pacific region.
Mr Moutter added, “Awards, while very satisfying, are also important because they usually represent genuine feedback from travellers, or the tourism and aviation industries, that makes a real difference to how we operate. With voting for the 2010 Skytrax awards already underway, we encourage everyone to take the chance to give feedback at www.worldairportsurvey.com and help Auckland strive to be even better.”
For further information, please contact:
Senior communications manager
+64 (0) 9 255 9089
+64 (0) 27 477 6120
About the Frost & Sullivan Awards
The 2010 Frost & Sullivan Asia Pacific Aerospace & Defense Awards is back again. This awards program, now in its fourth consecutive year, is held in Singapore and is looked upon by the industry as the most coveted title for best-in-class performers.
The Frost & Sullivan Award for Asia Pacific Airport of the Year (Below 15 million annual passengers) is given to the company that has exhibited industry leadership through the implementation of excellent organizational strategies, numerical success in terms of aircraft movements, passenger and cargo movements, and also excellence growth planning for the coming years. The recipient has displayed excellence in all areas of the airport organizational and operational processes, including the identification of market challenges, drivers and restraints, as well as strategy development and methods of addressing these market dynamics. The recipient has also exhibited excellent growth strategy to position itself as an airport for the future, during the tough financial times that has affected the industry across the board
For the Airport of the Year (Below 15 Million Passengers Annually) Award, the following criteria were used to benchmark Auckland Airport’s performance against key competitors:
- Growth Strategy and Implementation
- Degree of Innovation in Business Processes, Products and/or Technologies
- Leadership in Customer Value and Market Penetration
For further information see www.frost.com