31 January 2023
- Domestic and international terminals are open and operating
- Auckland Airport is prepared for tonight’s weather event
- Almost 50,000 travellers on their way since international terminal re-opened for travel; Around 26,000 international passengers expected to travel today.
- 109 International flight movements
As international travellers return to the air following Friday night’s deluge, operational and engineering teams at Auckland Airport have plans in place to manage heavy rain expected to hit Auckland tonight.
Sucker trucks and pumps are on standby, and more than 600 sandbags are in position around terminals at the airport. Across the precinct all storm water systems have been checked for debris, with engineering and contractor crews on standby today and through into the night. We also have emergency food, water and bedding are also at the ready.
“Auckland Airport is up and running again and international and domestic flight operations have fully resumed, and it’s been really heart-warming for everyone at Auckland Airport to see grateful travellers get on their way again,” said Auckland Airport Chief Executive Carrie Hurihanganui.
“We know people are understandably concerned about the weather after Friday’s historic rainfall event, but please be assured we are watching today’s evolving weather situation closely. We will advise travellers immediately if we foresee any changes to airport operations.
Today a total of 109 international flights are scheduled to arrive and depart, with around 26,000 travellers expected to travel internationally. The domestic terminal has been operating normally since midday Saturday.
“Auckland Airport teams have continued to work around the clock to support airlines in clearing the backlog of stranded passengers after Friday’s extraordinary weather event.
“Check-in is open but water damage to some of the systems means there are fewer check-in desks operating and some manual processes in place. Airline and baggage handling teams are working quickly to manage in this tricky operational environment, but travellers may experience longer queues than normal,” said Ms Hurihanganui.
“We ask that only those with an international flight booked and scheduled to operate to come to the international terminal. With forecasts predicting more heavy rain and high winds today, we also ask travellers keep an eye on airline updates for any changes to flight schedules.”
Last night, 40 stranded passengers spent the night on stretchers in the international terminal, supported by Auckland Airport staff and community response organisations, with the Auckland Airport Novotel accommodating around five people who needed some additional support. BBQ sausages were again freely handed out to any travellers and staff who needed something hot to eat.
“We know how disruptive and demanding this experience has been for many passengers; we are genuinely sorry for the distress they have faced, and we want to again thank everyone for their patience in getting through this remarkably demanding time.”
Key advice for travellers
- Auckland Airport’s domestic and international flight operations are open.
- With rain forecast for Auckland, travellers who are flying today– both domestic and international – are asked to keep a close watch on airline updates for any changes to scheduled flights
- We recommend you pack any essential medication and a change of clothes in your carry-on baggage just in case your travel are disrupted
- Check the Waka Kotahi website for the latest information on your route to the airport and AT for updates to the public transport network.
- Only travellers with an international flight booked and scheduled are asked to come to the international terminal
- Travellers are best to contact their airline or check airline apps or websites to reschedule flights
- Auckland Airport carparks are open.
Meeters and farewellers:
- If you are picking up family and friends, please assist us by using our Wait Zones rather than coming inside the terminal
- Please use the terminal pick-up / drop-off area for farewells
- If it is necessary to provide some assistance or a hug to arriving or departing passengers, please follow the parking signs to park at Car Park D and E and use the large covered walkway directly opposite the terminal
- Before driving to the airport, please check the Waka Kotahi website for the latest travel update on your route.
ENDS
For further information, please contact:
Media:
Helen Towse
Communications Manager
+64 27 254 0790
Helen.Twose@aucklandairport.co.nz