Auckland Airport and Uber team up for the ride

12 March 2019

Getting to and from the Auckland Airport is key to any travellers’ journey and the formalising of arrangements between Uber and the airport will deliver a streamlined experience for Kiwi travellers and visitors alike.

From Wednesday March 20, a dedicated rideshare area will be available at both the domestic and international terminals of the Auckland Airport, to offer travellers a safe affordable and reliable alternative to driving.

Amanda Gilmore, Country Manager, Uber New Zealand, says: “Facilitating travel to and from airports nationwide is a massive focus for us, and we’re extremely pleased Auckland Airport has decided to provide dedicated space for ride sharing.

"Redefining the way people think about transport and streamlining how people move around cities is crucial to the future of city infrastructure in New Zealand. Since launching in Auckland in May 2014, locals and visitors alike have been looking to Uber to access a technology-enhanced transportation option which includes GPS-tracked rides, an in-app Safety Toolkit, 24/7 customer support and feedback after every trip.”

The popularity of Uber warrants the creation of a dedicated point at each terminal. As the first airport to allow Uber access since December 2016, this next step provides certainty for travellers on where to catch their ride share service, says Richard Barker, General Manager Retail and Commercial.

“Everything we do is about connecting New Zealanders to each other and to the world. We aim to provide the best possible traveller experience and partnering with Uber is an important part of our overall journey to build the airport of the future,” he says.

High flyers can get a ride at the touch of a button from an accredited driver-partner who has received a Passenger Endorsement licence issued by the NZ Transport Agency, which includes a background safety check.

To make it easier for passengers getting a ride from the airport, Uber will launch new digital billboards directing customers to the dedicated rideshare pick-up zones at both domestic and international terminals at New Zealand’s largest airport, which are designed to complement in-app messaging and Auckland Airport’s signage.

At the international terminal, the rideshare pick-up Area is located outside door 11, next to McDonald’s in the Arrivals Hall, while riders will be dropped outside the Departures Hall. For domestic travellers, the ride share area for pick-up and drop-off is located at the rear of the multi-storey parking building.


For further information contact:

Auckland Airport Public Affairs
+64 27 406 3024