Auckland Airport Celebrates Retail Excellence

14 March 2013

A number of retail businesses based at Auckland Airport have been acknowledged for their outstanding performance at the annual Auckland Airport Retail Excellence Awards.

The Awards, which are in their third year, are organised by Auckland Airport to recognise outstanding team players, exceptional performance and great customer service at businesses based at the Airport.

Announced at a cocktail function held at the Novotel Auckland Airport, the event saw 14 awards presented, with the ‘2012 Retailer of the Year’ the major award of the evening.

The prize for the Retailer of the Year Award was an impressive $50,000 worth of airport advertising, provided by EYE Corp as the main sponsor, and Billboard solutions and Omnigraphics as part sponsors, of the prize.

The winner of the 2012 Retailer of the Year Award was Travelpharm, who are based at the international terminal and offer a range of over the counter pharmacy and healthcare items, a selection of travel related products, as well as New Zealand health supplements and beauty products.

Paul Divers, Auckland Airport Acting General Manager Retail, says the Retail Excellence Awards acknowledge the crucial role that airport retailers play in the perceptions of visitors to Auckland and New Zealand.

“Our Airport retailers form an important part of the first and last impressions of Auckland and New Zealand for millions of international and domestic visitors,” says Paul.

“It is an important responsibility that retailers not only accept, but perform very well at. New Zealand is often regarded as one of the friendliest countries in the world and we cannot understate the role our retailers play in helping to maintain that image.”

2012 Auckland Airport Retail Excellence Award Winners

Winner 2012 Best Specialty Retailer International Terminal - Travelpharm

Winner 2012 Best Specialty Retailer Domestic Terminal - Sunglass Hut

Winner 2012 Best Retail Services International Terminal - Travelex

Winner 2012 Best Retail Services Domestic Terminal - Travelex

Winner 2012 Best Food & Beverage Retailer International Terminal - Macs Down Under

Winner 2012 Best Food & Beverage Retailer Domestic Terminal - Hayama Sushi Bar

Highly Commended 2012 Best Support of Marketing Initiatives - Ecoya

Winner 2012 Best Support of Marketing Initiatives - JR Duty Free

Winner 2012 Retail Customer Service Excellence Award International Terminal - Travelex

Winner 2012 Retail Customer Service Excellence Award Domestic Terminal - Sumo Salad

Finalist 2012 Most Valuable Player - Takashi Sakimura, Hayama Sushi Bar

Finalist 2012 Most Valuable Player - Jacky Hernandez, Icebreaker

Finalist 2012 Most Valuable Player - Sabeena Nisha, JR Duty Free

Finalist 2012 Most Valuable Player - Jacqui Nauman, DFS

Highly Commended 2012 Most Valuable Player - Ainslee Tunstall, AWPL

Highly Commended 2012 Most Valuable Player - Min Yang, Kiwi Discovery

Winner 2012 Most Valuable Player - Jan Walker, DFS

Finalist 2012 Retailer of the Year - Sunglass Hut

Finalist 2012 Retailer of the Year - Travelex

Finalist 2012 Retailer of the Year - DFS

Finalist 2012 Retailer of the Year - Icebreaker

Winner 2012 Retailer of the Year - Travelpharm

Ends

For further information, please contact:

Kate Thompson
+64 21 385 446