Airport Information

We welcome and farewell thousands of people everyday and have a variety of services and facilities available to make sure you enjoy your airport experience.

Use our airport maps to find out where to go and where things are.

Getting between the international and domestic terminals is a breeze. Check out the directions for walking or travelling by bus.

Accessibility

Find information related to accessibility, special assistance and mobility valet

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Accommodation

There are a number of hotels nearby many of which offer free transfers

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Airport concierge

Streamline your arrival at Auckland Airport

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Airport maps

International and domestic terminal maps

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Arriving from overseas

Immigration and transfer information

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Auckland Airport Insider

If you love travelling as much as we do, we'd love you to come and join our new customer traveller panel

Learn more

Directions between terminals

A free terminal transfer bus every 15 minutes

Domestic departure information

Top tips

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Frequently asked questions

Answer to some general frequently asked questions

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General airport information

Other services and support at Auckland Airport

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Get read for your trip

General information for travellers

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International departure information

There are extra steps to take before you fly to your destination and before your return journey home

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Local shops and services

Airport Shopping Centre and services off the terminals

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Terminal facilities

Terminal services and facilities

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The Mall

Auckland Airport's online duty & tax free shopping experience

Shop The Mall

Transit

Essential information to help during your transit through Auckland Airport

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Transport Hub - ground floor

The ground floor of our new Transport Hub has now opened

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Travel safe information hub

Arriving into New Zealand, health measures, where to eat and shop

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Short stay?

Fresh, local, and deliciously simple

Shop Duty & Tax Free

Our website refresh

Shop Duty & Tax Free

Strata Club

Short stay?

Airport Information

We welcome and farewell thousands of people everyday and have a variety of services and facilities available to make sure you enjoy your airport experience.

Accessibility

Accommodation

Airport concierge

Airport maps

Arriving from overseas

Auckland Airport Insider

Directions between terminals

Domestic departure information

Frequently asked questions

General airport information

Get read for your trip

International departure information

Local shops and services

Terminal facilities

The Mall

Transit

Transport Hub - ground floor

Travel safe information hub